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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I am having difficulty with my washer. It is a Cabrio. I was

Customer Question

I am having difficulty with my washer. It is a Cabrio. I was washing a couple throw rugs and it stopped. I can't get it going again
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: It is about 6 years old and I don't have the model other than CABRIO
JA: Do you plan on doing the work yourself?
Customer: I would like to get it started so it will drain the tub.
JA: Anything else we should know to help you best?
Customer: is there a reset procedure
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Have you tried unplugging the machine for 1 full minute to see if that will reset it?