How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I recently replace a motor connector wp62505 after which the

Customer Question

hello my name is***** recently replace a motor connector wp62505 after which the washer filled water fine but at the start of the agitation the circuit brake blew off. What did i do wrong?
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Is a Kenmore 500 model***********
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: The reason i change the connector is that a noticed it was broken when i was trying to replace a the motor coupler. The machine was filling water fine but it did not agitate. I also changed the water level switch . One of the wires has the end like burn
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

I suspect you may have a wire in the wrong slot on the connector. Can you post a picture of the wires as you have them now?

Expert:  Kelly replied 11 months ago.

Something has come up, I have to leave. I will open your question for others to see.

Customer: replied 11 months ago.
its not fair. I just spent the last half hour trying to update my payment method
Customer: replied 11 months ago.
What happened?