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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Whirlpool ice maker in my kitchen I can not read

Customer Question

I have a Whirlpool ice maker in my kitchen I can not read the complete mod # which is (in part) G11500426 it was making ice very well then decided to quit, i thought it needed to be descaled so i did that to no avail; before it quit the ice on top was sticking together as if the cubes were getting a little spray residue then freezing - - - in need of advise
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Without a model number it does not make this easy but we can look into some common trouble shooting. Have you inspected to make sure there is not frost or ice build up inside the unit?