Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.
Whenever getting an error “3E”—-it is necessary to test the STATOR ASSY from the MAIN BOARD *CN9* plug connector.
CN9 resistance readings:Pin 1 to Pin 2 = 11.6 ohmsPin 1 to Pin 3 = 11.6 ohmsPin 2 to Pin 3 = 11.6 ohms
If the ohms are “off”—remove the plug connector at the STATOR ASSY and inspect for corrosion or damage (add a small amount of dielectric grease to the plug).
Test the ohms at the STATOR ASSY…
If there’s even a slight variation of ohms—replace the STATOR ASSY & HALL EFFECT SENSOR.
Did you forget about me. I haven't heard frpm.you since last night
Are you working on my problem
I messaged you last night did you not get it I said the stator is what you have already replaced? Trying to get clarification?
Yes..both rotor and stator
ok so let me look a little further that is crazy especially since the code you are receiving is for that part. What is the model number of your Samsung please?
Switch off the power/reconnect and try again If error code persists switchboard (motherboard) replacement is the only other possibility for this error.