How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 79624
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a maytag neptune w/drying center with the dual

Customer Question

i have a maytag neptune w/drying center with the dual control pad.The control panel seems to have a mind of its own changing settings,drying times,what you want it to do!!!
I replaced the control board,but still doing same thing,what should i look for,any ideas?
Submitted: 9 months ago.
Category: Appliance
Expert:  Tyler Z. replied 9 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 9 months ago.

If you replaced the control board and the issue continues, that makes the diagnosis simple---the touch control panel itself needs to be replaced. Now on a lot of these drying centers the touch control panel is no longer made so hopefully that isn't the case with your model, but there isn't anything that can randomly change settings and times and such other than the control board and the control panel and you already replaced the board.

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.