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The temperature display will always default back to the actual temperature after adjustments are made, so that is normal. The temperatures, however, are obviously not normal! Is the faint noise you hear a soft humming/buzzing noise, followed by a heavy click?
Can you feel the compressor and see if it is running, please?
Yes, it should start up within a minute or so. Listen for any sounds and where they come from, please.
Can you feel the compressor running?
If you lay your hand on it, you should feel it vibrating.
Okay, and you are touching the compressor, the large, black round part with tubes soldered to it?
Okay, so that means that electrically everything is working, the control, compressor inverter (power supply), etc. So that means that the issue is related to a problem in the sealed refrigeration system (compressor, evaporator, tubing, etc) and will require professional service. That type of repair utilizes very specialized equipment and training, it is not DIY repair. However, it may be under warranty. May I please have the serial number from your refrigerator?
I hope to have that for you! Please allow me just a few minutes to prepare some information for you, thank you!
Well, partially good news. It looks like the parts may be covered but the labor will not be. That unit was manufactured in La Vergne, TN, August of 2004. So, depending on if you can provide a proof of purchase, it may have a short part of the 12 year warranty left (see the attached page). The labor will not be covered, though, that is only provided for 6 years. Hopefully you can find a way to prove installation date. If you cannot, they go 8 weeks from date of manufacture, so it would not be covered if you have no installation or purchase documentation.
Please know I am here if you have follow up questions!
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You are very welcome. Thank you, Lora!
I hope I have earned your 5 star rating using the stars at the top of the page!
Hello, I see this question is still open and I was just following up to see if you require further assistance.