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Do you have a model number located on a sticker around the front frame of the tub and can be seen if you open the door?
Also, which lights are flashing exactly?
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Yes, I asked you a question but I haven't received a reply yet. Here is what I said.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?