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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Our Ariston washer/ dryer has power will turn on but not

Customer Question

Our Ariston washer/ dryer has power will turn on but not start. Suggestions?
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your washer/dryer?

Customer: replied 11 months ago.
Hi Travis, ARWDF129
Customer: replied 11 months ago.
Aristotle Brand. It has power when we turn it on but will not start. It is plugged in and otherwise connected. We have also checked our power supply, and that is also operational.
Expert:  Webb-Guy replied 11 months ago.

So I am having a hard time pulling up your model number at the moment but there are a few things we can check first. When you close the door do you hear the click noise indicating the door is locked? Is it just your washer not working or the dryer as well?

Customer: replied 11 months ago.
the door clicks. It is one combination unit, washes and dries. Ariston.