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All of the burners act the same? Do you have the model of the range, please?
Behind the drawer on the frame, usually on the left side.
Oven heating okay?
Sure, no worries. Thank you!
Okay, so the issue is with the power supply to the oven. It could be a weak breaker, a connection issue at the wall outlet or a problem with cord connections. The issue is not really with the range but with the electrical supply. Do you have a meter to test voltage with?
Yes, definitely a power supply issue. Now, I don't want to scare you guys, but this issue is dangerous. When the power shuts off like that, it is because there is a high current draw that is stressing out a connection somewhere. That connection heats up when it breaks and can catch fire. I would strongly suggest you have her turn the breaker off right away and call an electrician.
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Hello, I see this question is still open and I was just following up to see if you require further assistance.