How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Y. microwave will not heat. Everything else works, but a

Customer Question

y. microwave will not heat. Everything else works, but a timer light seems to be on and we cannot cancel it.
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: 1 year old and Microwave hood W10545082A
JA: Do you plan on doing the work yourself?
Customer: Yes as it should be as simple as pressing a button !!!
JA: Anything else we should know to help you best?
Customer: Tell me how to remove the timer button. Anything else you ask? You haven't answered my first and only question !
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you tried holding the cancel button for three seconds to see if that will cancel it?