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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I checked the hoses could not find anything in them i took

Customer Question

I checked the hoses could not find anything in them i took the washer hose off and on the cold side there was some fine sand what else shall i check
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Its A whirlpool model WFW75HEFW And bought it yesterday and it did this on the first load
JA: Do you plan on doing the work yourself?
Customer: I will just to get it going cause we need it today and the door is locked with clothes in it
JA: Anything else we should know to help you best?
Customer: It sounds like the motor is running and the only way to turn it off is unplug it
Submitted: 11 months ago.
Category: Appliance
Expert:  Rico_Soma replied 11 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the issue you're dealing with? is the machine not filling?