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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
Please answer my questions.
I will place your question back to the list.
I am not able to get answers from you to my questions to allow me to help you. Another will respond if they feel they are able to help.
Did you try holding the cancel button down for 5 seconds to see if that would clear it and open up?