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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1699
Experience:  worked on appliances for around 15 years
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My kitchenaid dishwasher KUDS35FXSS fill, drain but wont

Customer Question

My kitchenaid dishwasher KUDS35FXSS fill , drain but wont start washing. It stops after few minutes
Submitted: 10 months ago.
Category: Appliance
Expert:  AppTech8579 replied 10 months ago.

Any flashing lights or error codes when this occurs?

Customer: replied 10 months ago.
No
Expert:  AppTech8579 replied 10 months ago.

Disconnect power to the unit for 15 minutes and see if the unit resets. I do not have access to a phone.

Customer: replied 10 months ago.
I did that several times. Initially I thought it is the water inlet valve so I replaced it. The water comes in and then it drains but it won't circulate and start working
Customer: replied 10 months ago.
Do you have any other recommendations
Customer: replied 10 months ago.
Please dont charge me for this service since you couldn't resolve my issue
Expert:  AppTech8579 replied 10 months ago.

And no lights on/flashing?

Customer: replied 10 months ago.
No light is flushing
Customer: replied 10 months ago.
The light was blue at the begining and then turned off
Expert:  AppTech8579 replied 10 months ago.

Unfortunately this is a faulty control board that needs to be replaced.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.

Customer: replied 10 months ago.
Ian it possible that the problem with the motor ?
Expert:  AppTech8579 replied 10 months ago.

Try this: press the "Heated Dry" button. Press the "Normal" button and then press the "Heated Dry" button. Press the "Normal" button again to reset the dishwasher. Let me know what happens.

Customer: replied 10 months ago.
I did it twice and the normal light stay on at the end of that
Customer: replied 10 months ago.
Then it turned off
Expert:  AppTech8579 replied 10 months ago.

Try to run a cycle and see what happens.

Customer: replied 10 months ago.
After it fills water in it tries to start something (it makes 5 attempts / clicks) and then it drains the water and stop. Same behavior as before
Expert:  AppTech8579 replied 10 months ago.

If it is clicking then the motor is indeed faulty as you suspected. You will need a new motor.

Customer: replied 10 months ago.
Do you think i need to replace the board as well
Expert:  AppTech8579 replied 10 months ago.

At this point I would just replace the motor first.

Expert:  AppTech8579 replied 10 months ago.

Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.