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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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My husband is almost blind and he touched several numbers.

Customer Question

my husband is almost blind and he touched several numbers. Now my whirlpool microwave says "control locked". I can't get it to start or do anything.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: 2013
JA: Do you plan on doing the work yourself?
Customer: i just thought there was a code of something like that to unlock it.
JA: Anything else we should know to help you best?
Customer: I don't have the own'ers manual. I guess it would tell me how to unlock it.
Submitted: 10 months ago.
Category: Appliance
Expert:  John replied 10 months ago.

Welcome to JustAnswer. First, try removing the power by unplugging the cord for 5 minutes, to see if the control board will reset its program, and function properly. If this does not solve the problem, please let me know.

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