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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1818
Experience:  maitenance tech at casto
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I have a GE side-by-side, 3 years old. Model number

Customer Question

I have a GE side-by-side, 3 years old. Model number GSHL6KGZ8CLS. The food in lower part of frig. is freezing food.
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to pull up some information on your unit and I will be right with you.

Expert:  Webb-Guy replied 10 months ago.

So the problem will be one of two things your thermisor either needs replaced which can be tested by following the video under the part I provided

part testing

Or it will be your damper assembly is letting to much cold air come in and will need to be replaced

If you have found this information helpful all I ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you from getting back to me in the event you need me.