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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a Maytag front load model MHW5100DWO, less than a

Customer Question

I have a Maytag front load model MHW5100DWO, less than a year old. I turned machine on to do a delicate cycle and evidently leaned on something (extremely small laundry space). There is nothing showing on the display screen, but the door is locked, light blinking, and the the machine will not respond. Cannot turn on or off, even tried unplugging, light continues to blink and door remains locked.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: Less than a year model MHW5100DWO
JA: Do you plan on doing the work yourself?
Customer: I can't repair it; I hoped it was something simple I could deal with.
JA: Anything else we should know to help you best?
Customer: ???
JA: What confuses you?
Customer: What else do you need to know?
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Is the pump running along with the door being locked?