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What support part are you talking about exactly? Are you talking about the shelf support?
Also can you tell me what part number you ordered?
This is the clip that supports the element correct? Can you take a picture of the ceiling inside your microwave so I can show how it's installed? There is a paper clip button above the text box which you can use to attach a picture so I can see the picture.
OK, thank you. Just waiting on picture.
The total for this question is $28 to speak with me. The button might say something like "attach file" or something like that but you need to attach the picture so I can see it.