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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1819
Experience:  maitenance tech at casto
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The lock light keeps blincking, but it does not lock, nor

Customer Question

The lock light keeps blincking , but it does not lock, nor does it wash....
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Bought it in may of this year,
JA: Do you plan on doing the work yourself?
Customer: If I can, yes because I have a load in there that is not getting washed
JA: Anything else we should know to help you best?
Customer: It was working fine up until now
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What has happened is your lock assembly has broken and will need to be replaced. If you give me the model number of your unit I can send you the part you will need to order in order to fix this.