How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10564
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

How do I on lock/re-start my Kitchenaid superba microwave. I

Customer Question

How do I on lock/re-start my Kitchenaid superba microwave. I did it once before but cannot recall the simple process.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: possibly XNT(###) ###-####
JA: Do you plan on doing the work yourself?
Customer: or there is a number on top of that
JA: Anything else we should know to help you best?
Customer: oh here is the model: KBMC14OHSS05
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
I am willing to pay but don't like all the added questions about email, phone, etc.
I gave my cc info and it keeps asking for more stuff. Sounds weird?
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

I`m assuming that you have locked the keypad and are wanting to know how to unlock the keypad .

To Lock/Unlock Control:

Before locking, make sure the microwave oven and lower oven are off. Touch and hold CONTROL LOCK (number pad 3) for 5 seconds until one tone sounds and "CONTROL LOCK" and a lock icon (on some models) appear on the display.

Repeat to unlock. "CONTROL LOCK" and the lock icon will disappear from the display and a single tone will sound.

Let me know if this is what you needed .

and if it was if it did work for you?

And if you have any questions please just reply back to me.

Expert:  Whrlp Master Tech replied 1 year ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

Expert:  Whrlp Master Tech replied 12 months ago.

I see you have not rated me as of yet!
do you require more assistance on your question?

If not please rate my answer.