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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a miele top KM6379 an when I turn it on the De comes

Customer Question

Good morning I have a miele cook top KM6379 an when I turn it on the De comes up I am needing help to get it back into working mode please
JA: Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?
Customer: I bought it in Dec 2015 KM 6376 I think is the model
JA: Do you plan on doing the work yourself?
Customer: I am hoping it is a programming problem that need to be reset or should I be calling my electrican, I am unsure exactly what the problem is
JA: Anything else we should know to help you best?
Customer: the problem has arisen I think bu a plate resting on the control panel
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What has happened is your unit has been entered into DEmo mode. Do you happen to have your user manual?