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posted . thanks! JA: I'll do...
I think you already have, the answer has already been posted . thanks!
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: A week or so, my Mom is 93 and I think she frequently leaves the door open for much longer than one normally would. Could that be what caused the fridge side evaporator to stop defrosting?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: It is a Samsung side by side, and 7 years ago you answered the questions about that fridge making a lot of noise when the fridge door is open,. His fridge was 3 1/2 yearsa old, mine is about 8-9 years old so most likely the same model. I can't find the model number anywhere but the problem and noise sound identical!
JA: Do you plan on doing the work yourself?
Customer: I thought I would try, it sounds pretty simple, remove the back panel and defrost the evaporator then reset. Do you think I would be able to tackle this myself?
JA: Anything else we should know to help you best?
Customer: Not now but will get back to you one way or the other. Is there a charge for your services? How do you make any money off of this site?
Submitted: 1 year ago.Category: Appliance
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Answered in 1 hour by:
10/9/2016
Appliance Technician: travis webb,
 replied 1 year ago
travis webb
Category: Appliance
Satisfied Customers: 2,511
Experience: maitenance tech at casto
Verified

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Yes changing the defrost evaporator is not hard at all to do. You will certainly want to check the model number first before buying a part. If you can look on the inside of the door and get me the model number I can send you the link to the part you will need and possibly a video or diagram to asssit you with this.

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travis webb
travis webb
travis webb
Category: Appliance
Satisfied Customers: 2,511
2,511 Satisfied Customers
Experience: maitenance tech at casto

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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