How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have the bosch Nexxt 100 series washer and the problem I

Customer Question

Hi I have the bosch Nexxt 100 series washer and the problem I am having is the washer won't wash or spin. It still drains though
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: 10 years wfmc1001uc
JA: Do you plan on doing the work yourself?
Customer: depends on what has to be done
JA: Anything else we should know to help you best?
Customer: This is all I know
Submitted: 9 months ago.
Category: Appliance
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to pull up some information for you and I will be right with you.

Expert:  Webb-Guy replied 9 months ago.

So first things first you will need to inspect the drive belt to see if it has broken or moved.