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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22001
Experience:  Highly accurate diagnostician with over 30 years experience!
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My Whirlpool Duet Front Loading Washer has been accumulating

Customer Question

My Whirlpool Duet Front Loading Washer has been accumulating water inside the rubber ring on the door. What can I do to prevent this?
Submitted: 9 months ago.
Category: Appliance
Expert:  Kelly replied 9 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 months ago.

May I please have the model number from your machine?

Customer: replied 9 months ago.
WFW86HEBW2
Customer: replied 9 months ago.
No call
Customer: replied 9 months ago.
Did you get the model number?
Expert:  Kelly replied 9 months ago.

Thank you.

Expert:  Kelly replied 9 months ago.

At the bottom of the rubber door gasket, there are holes in the plastic tub front that are plugged. Can you use a wire or similar to clean the holes?

Customer: replied 9 months ago.
I'll try that. Any other suggestions?
Expert:  Kelly replied 9 months ago.

Let me get you a picture of what those holes look like. That is the only things that will cause water to build in that area.

Customer: replied 9 months ago.
Ok, thanks!
Expert:  Kelly replied 9 months ago.

See the video at the link below. Your gasket will look a bit different but the drain holes are in the same spot.

CLICK HERE

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