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Does it feel like it is binding when it is closed or will it just not stay latched?
Okay, on the door is the striker that goes into the lock assembly. Is that striker intact?
In the diagram at the link below, number 222 is the striker.
Thank you! So that means the lock is faulty. I will get you information for that, one moment, please!
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
The video at the link below shows how it is replaced!
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