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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a viking refregerator an its not cooling properly,

Customer Question

Hello pearl I have a viking refregerator an its not cooling properly
JA: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model?
Customer: VCBB
JA: Do you plan on doing the work yourself?
Customer: 363S3l If i can
JA: Anything else we should know to help you best?
Customer: I this unit was bought in 2008
Submitted: 9 months ago.
Category: Appliance
Customer: replied 9 months ago.
Any luck
Expert:  Webb-Guy replied 9 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. I noticed nobody has responded to your question yet and I was wondering if you still needed help with it? If so have you checked the condenser coils to make sure they are not frozen? Is the freezer and fridge not cooling or just the fridge? Is the control panel working? Do you hear the fans and compressors kicking on in the back?