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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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True induction cooktop won't turn on. Unit does have power

Customer Question

True induction cooktop won't turn on. Unit does have power to it
JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?
Customer: Cycled the breaker for a few seconds, did not unplug it
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Its in a brand new RV and we went to cook and no start. The fans are running but unit won't start. Even bought a new set of induction cookware
Submitted: 9 months ago.
Category: Appliance
Expert:  Joel Swenson replied 9 months ago.

Hello, I'm Joel and will be glad to help you today.
Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.

Customer: replied 9 months ago.
It is a TRUE induction cooktop. Brand new in my RV. Fans are running but unit won't turn on. Cycled the breaker still same. Even bought new induction cookware - still same
Customer: replied 9 months ago.
No model number. TRUE induction 2 burner
Expert:  Joel Swenson replied 9 months ago.

sorry not familiar with that unit so I will opt out for another tech to help, thanks.

Customer: replied 9 months ago.

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