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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1823
Experience:  maitenance tech at casto
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What do you charge? You can't give me a price? Just today,

Customer Question

What do you charge?
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Appliance Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: You can't give me a price?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today
JA: Do you plan on doing the work yourself?
Customer: Hopefully
JA: Anything else we should know to help you best?
Customer: It's a Whirlpool Duet and keeps flashing "f", like the previous woman, did what was suggested but still got only the f
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: I'm checking on that. It's older, do you need the model number?
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
I don't want a free trial
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

Is there a number along with the F on the display?

Customer: replied 10 months ago.
No, I just received a text message but I can't do text - totally phone ignorant.
No there is no number behind it
Customer: replied 10 months ago.
No, I think I can follow what you have to say, just be patient!
Expert:  Kelly replied 10 months ago.

So the display just says F with no other number? What is the model of the washing machine?

Customer: replied 10 months ago.
let's try this first. model number GHW9150PWO
Customer: replied 10 months ago.
this has happened before and we got it to work by resetting it it, but this time it's not working. I keep getting texts but I don't know how to use the phone.
Customer: replied 10 months ago.
Texts from you.....
Expert:  Kelly replied 10 months ago.

I am not texting you. Sorry you are having trouble, I am going to place your question back to the list in case the issue is on my end.

Customer: replied 10 months ago.
I've done the unplugging, drain spin - no spin - and held "extra Rinse" for 5 seconds.
Expert:  Webb-Guy replied 10 months ago.

Hello new expert here give me a few minutes to go over your information and I will see what I can find out for you.

Expert:  Webb-Guy replied 10 months ago.

Sounds to me like the problem is your control board has failed and is going to need replaced.