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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10172
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Whirlpool refrigerator Esf26c3exw01 Replaced the fill valve

Customer Question

Whirlpool refrigerator
Replaced the fill valve
Getting water to chilled water dispenser in door but not to ice maker
Foiled ice maker with water and it makes and ejects ice
Jumped the module from the "v" & "l" slots/holes to get water to ice maker and it still does not work
Checked both fill valves for power and continuity and all were good
Blew out the line from valve up to ice maker and it's clear
The chilled water dispenser has good water pressure
What would be a reason I'm not getting water to ice make
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

We know the water works, the valve is new and the line clear. We know the ice maker has power as it cycles when manually filled. If you jumped L to V and still not getting water, it has to be an issue with the wiring from the ice maker or the control head contacts. I suspect the control head is at fault. Did you happen to check the wiring at the door connection for issues?

Customer: replied 10 months ago.
Would that be at the bottom of the freezer door where the water line comes up through the door?
Expert:  Kelly replied 10 months ago.

It may be there or at the upper door hinge.

Customer: replied 10 months ago.
I took the bottom front trim off. There are three connections, two with four wires and one with the. They are all connected. The two four wire connections are on the left and the three wire connection is on top right
Expert:  Kelly replied 10 months ago.

Okay, no issues like corrosion or the pins pulling from the Molex plugs?

Customer: replied 10 months ago.
No corrosion All looked ok
Is there a way I can check the control module contacts?
Customer: replied 10 months ago.
Customer: replied 10 months ago.
Expert:  Kelly replied 10 months ago.

If you jumped L to V and got no water (and voltage was at ice maker), then the control head is faulty.

Expert:  Kelly replied 10 months ago.

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Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 10 months ago.
We will try that
Expert:  Kelly replied 10 months ago.

I will get you a link to that part, please allow me just a minute, please.

Expert:  Kelly replied 10 months ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


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Customer: replied 10 months ago.
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Expert:  Whrlp Master Tech replied 10 months ago.

I see the last person has opted out of your question do you still need assistance?