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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2111
Experience:  maitenance tech at casto
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The lower door on my chest freezer model #183.13401300 is

Customer Question

The lower door on my chest freezer model #183.13401300 is broken and will not open. It opens an inch and a broken piece can be seen on the right hand side.
JA: What's the make and model? And have you checked the settings recently?
Customer: Kenmore Access Plus Bottom drawer chest freezer, model #183.13401300. The settings wouldn't affect the drawer door. The upper chest works fine.
JA: Do you plan on doing the work yourself?
Customer: I tried. No luck.
JA: Anything else we should know to help you best?
Customer: What must be done to repair the drawer, regardless of who does it?
Submitted: 1 year ago.
Category: Appliance
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you today.

Are you referring to replacing the part?

Customer: replied 1 year ago.
The information I received did not answer my question at all. I paid the $5, but apparently I would have to pay more to get specific information about fixing the door. I will go to the store and ask for help there.
Expert:  Webb-Guy replied 1 year ago.

That was supposed to say what part are you referring to replacing? All it says is the drawer needs repaired? I am certainly willing to help but I need to know what I am looking for?