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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1992
Experience:  maitenance tech at casto
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Whirlpool dish washer is not cleaning proper. Dirt still on

Customer Question

Whirlpool dish washer is not cleaning proper. Dirt still on dishes.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: WDF520PADM5
JA: Do you plan on doing the work yourself?
Customer: did the work myself. unit ran twice very well, but now is not cleaning.
JA: Anything else we should know to help you best?
Customer: put dish washing detergent as used previously but didnot put in rinse aide, does that matter?
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will assist you today.

Expert:  Webb-Guy replied 11 months ago.

Dishes are not completely clean

Food soil left on the dishes

Is the dishwasher loaded correctly?

Check and clean your filters regularly. See the table in “Filtration

System” section for “Recommended Time Interval to Clean

Your Filter.”

Did you choose the cycle that describes the most difficult soil

in your dishwasher? If you have some items with heavier soils,

use a heavier cycle.

Is the water temperature too low? For best dishwashing results,

water should be 120°F (49°C) as it enters the dishwasher.

Did you use the correct amount of fresh detergent? Use

recommended dishwasher detergents only. Do not use less

than 1 tbs (15 g) per load. Detergent must be fresh to be

effective. Heavy soil and/or hard water generally require extra


Is detergent caked in dispenser? Use fresh detergent only. Do

not allow detergent to sit for several hours in a wet dispenser.

Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and


Is the home water pressure high enough for proper dishwasher

filling? Home water pressure should be 20 to 120 psi (138 to

828 kPa) for proper dishwasher fill. If you have questions about

your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap

or laundry detergents. Use recommended dishwasher

detergents only.