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If both freezer and refrigerator are warming up, this is not a temp sensor issue----that would only affect one section or the other, not both. To determine what is going on the first thing you'll need to do is pull everything out of the freezer and remove the entire back panel inside the freezer. Look at the silver evaporator coils behind this panel and are they packed with frost, lightly frosted from top to bottom, some frost on top but not on bottom, no frost at all, etc... ? Also, is the fan above the coils running?
Yes, you would need to remove absolutely everything inside the freezer including the drawer and the icemaker. I'm not there so I really couldn't tell you exactly what screws to remove and whatnot but if you're not handy enough to do this repair yourself then it's probably time to call a technician out to repair the unit for you.
have a nice day.