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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Viking double oven, can't seem to use both at once and now

Customer Question

Viking double oven, can't seem to use both at once and now when I out one in to 400, it blinks and blinks and beeps
JA: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model?
Customer: 3 years ild
JA: Do you plan on doing the work yourself?
Customer: Old
JA: Anything else we should know to help you best?
Customer: When I first tried using both bottom would not heat right, Viking came out and said to preheat one, then thr other. But this is new, I have one on and the 400 is going on and off and it's beeping
Submitted: 10 months ago.
Category: Appliance
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you today. Do you have the model number of your viking so I can try and locate your manual.

Customer: replied 10 months ago.
viking 30" elec double wall oven serial 072910c00029289?? designer series...I see the elec touch goes on and off once in a while..finally have both ovens to 300---hours later buy it won't stop beeping
Customer: replied 10 months ago.
Ok.. Are there answers?? Still beeping! For hours
Customer: replied 10 months ago.
hello?
Expert:  Webb-Guy replied 10 months ago.

Sorry I had to step out for an appointment I am back and pulling up your information now

Expert:  Webb-Guy replied 10 months ago.

That is not the model number I am unable to pull anything up with that. I think that possibly will be the serial number.

Customer: replied 10 months ago.
Designer series built in electric double oven .. 2011... Light on touch pad.. Flickering .. Also
Expert:  Webb-Guy replied 10 months ago.

I will open this up because without the model number I wont be able to do much. Sending this out to other experts now.

Customer: replied 10 months ago.
I have receipts . All I have is the serial number.. The year.. And what I wrote- it's called Viking Designer
Customer: replied 10 months ago.
Please refund the $23.00.. no one answered me ever and you charged me. Please confirm you have done this
Customer: replied 10 months ago.
I had to call someone to come in- expect credit asap