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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Well a couple of days ago my neptune washer started beeping

Customer Question

well a couple of days ago my neptune washer started beeping strangely and showed what I believe was door open sign. I paused opened and closed and restarted. started beeping strangely but ran. then last night it was beeping while not being used. so I unpluged it and now the lights come on but won't start
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Matag Neptune M/O Model MAH5500BWW
JA: Do you plan on doing the work yourself?
Customer: If I can I am unemployed at the Time so money is short
JA: Anything else we should know to help you best?
Customer: not that I know oh if I spin the tub manually is sounds like there is still water in the bottom
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 year ago.

Can you still select and change the different cycles even though it won't start? When you press start does the button beep or does the display change or do anything?