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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10128
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a craftsman lawn tractor purchased in 2003 that has

Customer Question

I have a craftsman lawn tractor purchased in 2003 that has an electrical problem. it starts and idles but surges at higher speeds. A mechanic said it was probably a coil, but that Sears needed to repair it. How do I get information to a qualified Sears rep through myhome?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: about a week
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: I have had bad luck with Sears doing appliance repair because they were not qualified and never had any parts. I want someone to know something about the problem before they show up
JA: Just to clarify, what's the make and model of the appliance in question?
Customer: craftsman 25 hp 48 in model###-##-####
Submitted: 10 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Ok if you want sears to come out ,but want them to come out with some parts you will need to contact Sears and talk to them.

but I recommend that you run some carburetor cleaner thru the carburetor first.

Be cause if the unit starts and runs you DO NOT have a coil issue.

I suspect you have a jet on the carb that is plugged with debris.

If you have any questions just reply back to me.

Expert:  Whrlp Master Tech replied 10 months ago.

in fact your unit is new enough that it does not even have a coil or points in the electrical system.

Expert:  Whrlp Master Tech replied 10 months ago.

get some spray carburetor cleaner ,remove the air fiter cover and the air filter and start the unit and spray carb cleaner down the carb till it almost dies ,and then repeat several times this should clean the gunk and debris out of the carb jets

Expert:  Whrlp Master Tech replied 10 months ago.

Do you still need assistance on your question?

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.