Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
Was the oven unresponsive to begin with and still acting the same way?
Okay, did you replace number 16 in the diagram at the link below?
Any error codes displayed?
Thank you. Let's see if we can get it into a factory test mode. Please turn the breaker off for 5 minutes. I will directions to follow.
The factory test mode can only be accessed during the first 5 minutes after theunit is powered up. To access the factory test mode, press the following keys insequence (press and release each key one at a time) within the first 5 minutes ofoperation: HOME, HELP, BACK, OVEN LIGHT and OPTIONS. These keys are locatedon the fixed keypad located just to the right of the LCD screen.
Once the factory test mode is entered, all loads can be actuated via the FactoryTest Mode LCD screen.
Does it go into the diagnostic mode?
Okay, let me know what happens, please.
Well, that is not what we wanted. I believe the touch board (the front panel) is faulty. Please allow me just a few minutes to prepare some information for you, thank you!
The touch board assembly is number 1 in the diagram I sent you. It is available below.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
Please know I am here if you have follow up questions!
You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!