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Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.
The first thing we need to check is to see if it agitates. There is a coupler and if it fails all the washer will do if to fill and drain. Try a small water level to see if it agitates and let me know.
Are you still there? You are the eyes and ears I need to help me direct you to the problem so I need to hear from you.