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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22914
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a fridgidaire professional refrigerator 19cu, The

Customer Question

I have a fridgidaire professional refrigerator 19cu, The alarm goes off every night around after midnight as if the door were open but it is closed. It happens every night. I replaced the temperature sensor and the rubber band around the door, and I is still beeping at midnight
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: fprh19d7lf1
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: just that I think it might be the door.
Submitted: 1 year ago.
Category: Appliance
Expert:  Kelly replied 1 year ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 year ago.

Does it only do it at midnight and is it very predictable and happening every night? Also, what do you have to do to stop it from beeping?

Customer: replied 1 year ago.
around the same time every night. Press the alarm reset.
Expert:  Kelly replied 1 year ago.

How is the freezer temperature when the alarm goes off?

Customer: replied 1 year ago.
normal, just the door ajar red light indicator
Expert:  Kelly replied 1 year ago.

In the diagram at the link below, number 28 is part of a two piece door cam that helps to keep the door closed. Is that part in good shape?

CLICK HERE

Customer: replied 1 year ago.
As far as I can tell it looks fine
Expert:  Kelly replied 1 year ago.

There is an upper and lower cam, they should look like the picture below.

CLICK HERE

Customer: replied 1 year ago.
Ok, I see the one on top is like worn out. It is there but like pushed inside
Expert:  Kelly replied 1 year ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 1 year ago.

That is what is causing the issue you are having, nice work! The top hing will come off to allow the door to be pulled off the hinge to access that cam for replacement. The cam is available below.

CLICK HERE

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