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AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1713
Experience:  worked on appliances for around 15 years
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I have Samsung refrigerator model #RSG257AARS and the light

Customer Question

I have Samsung refrigerator model #RSG257AARS and the light for the "cube" selection on the blue panel on outside of freezer door does not light up. Is there a troubleshoot to reset of do I need to replace bulb?
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: Date of Manufacture - 3/11. Model - RSG257AARS/XAA
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: No ma'am
Submitted: 12 months ago.
Category: Appliance
Expert:  AppTech8579 replied 12 months ago.

Try unplugging the unit for 5 minutes and see if it resets.

Customer: replied 12 months ago.
No luck...
Expert:  AppTech8579 replied 12 months ago.

This sounds like the display board is faulting and needs to be replaced. You can replace the board or have a technician come out and diagnose it.

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