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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1820
Experience:  maitenance tech at casto
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I have a refrigerator Model number DFE28JSHBSS

Customer Question

I have a refrigerator
Model number DFE28JSHBSS
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
THE LIGHTS ARE ON THE FRONT OF THE REFRIGERATOR BUT IT IS NOT KEEPING COOL
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tyler Z. replied 10 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 10 months ago.

Do you hear any fans or motors running or is the unit 100% silent?

Customer: replied 10 months ago.
IT IS ON
Customer: replied 10 months ago.
JUST IS NOT RUNNING PROPERLY
Customer: replied 10 months ago.
LIGHTS ON THE INSIDE ARE NOT ON EITHER
Expert:  Webb-Guy replied 10 months ago.

It sounds like the problem is with your main control board since nothing is running in the back and the lights on the inside are not working.

Customer: replied 10 months ago.
what do I do
Expert:  Webb-Guy replied 10 months ago.

Well you would need to replace the main control board. Give me a moment to look this part up for you.

Expert:  Webb-Guy replied 10 months ago.

http://www.searspartsdirect.com/part-number/WR55X25146/0046/363.html

Diagram

http://c.searspartsdirect.com/lis_png/PLDM/G1412018-00002.png

901 on the diagram.

I hope you found this information helpful and are willing to rate with 5 stars at the top for my time.

Expert:  Webb-Guy replied 10 months ago.

If you have found this information helpful all i ask is you rate with 5 stars at the top so I am credited for my time. Rating does not stop you form getting back to me in the event you need me.

Expert:  Webb-Guy replied 10 months ago.

Just wanted to check in with you and see how it was going.