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Hello, I'm Joel and will be glad to help you today.
Following the direction on page 3 under fault code display of the tech data sheet I have linked below put the unit into diagnostic mode and let me know what error code the machine is reporting, thanks.
click here to open/download tech data sheet
yes there is a component failure of some kind and you will need to access the system diagnostics and see what error is being reported by the computer, most likely just a failed water pump but to be sure just need to see what the computer is reporting.
Hi there I was checking back in with you, were you able to figure out what the error code was?