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Kenmore dishwasher 665.13543N410 in test cycle shows error

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code F6, E2. New fill...
Kenmore dishwasher 665.13543N410 in test cycle shows error code F6, E2. New fill valve & control board didn't solve problem of panel lights going off 30 seconds after closing door & pushing start. All cycles work in test process, and tub fills, empties. Arms & etc all work properly. What do I check now?
Submitted: 1 year ago.Category: Appliance
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Answered in 7 minutes by:
9/24/2016
Appliance Technician: travis webb,
 replied 1 year ago
travis webb
Category: Appliance
Satisfied Customers: 2,512
Experience: maitenance tech at casto
Verified

Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you. Give me a moment to pull up some information on this for you.

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Customer reply replied 1 year ago
okay
Customer reply replied 1 year ago
I live where the only internet connection is by sattelite, and weather is threatening. I may lose connection any minute
Appliance Technician: travis webb,
 replied 1 year ago

If that happens I will leave an answer for you when you return. That is not an issue. Just trying to locate a service manual is all.

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Appliance Technician: travis webb,
 replied 1 year ago

Is it a possibility there is a loose connection in the fill valve area?

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Appliance Technician: travis webb,
 replied 1 year ago

or possibly an open fuse on the control to the fill valve?

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Customer reply replied 1 year ago
Anything is possible, but since the fill valve works fine in the test cycle that seems unlikely, and I have checked continuity & it's fine.
Customer reply replied 1 year ago
My connection is going off & on, & my phone is on the same satellite
Appliance Technician: travis webb,
 replied 1 year ago

Sorry if the site offered you the phone call that did not come from me. Let me dig deeper into this and I will be back with you.

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Customer reply replied 1 year ago
Thank you.
Appliance Technician: travis webb,
 replied 1 year ago

You are welcome still looking into this.

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Customer reply replied 1 year ago
As I said, the weather is causing frequent internet outages. Satellite internet service leaves a lot to be desired. I have replaced the fill valve, control board & drain pump, all of which were suggested by Sears or forums. The new board shows no error codes now, but original problem still there.
Appliance Technician: travis webb,
 replied 1 year ago

Have you checked the fuse on the board for the fill valve?

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Customer reply replied 1 year ago
I had trouble getting that done, but yes, fuse is okay. I had figured it was, since the fill valve works in the test cycle, and the new board should have been good.
Appliance Technician: travis webb,
 replied 1 year ago

There is nothing else I can think of that would cause you this issue. Since you have replaced all these parts have you tried turning the unit off via the breaker or cord and leaving it unplugged for 30 seconds and then just plugging it back in?

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Customer reply replied 1 year ago
Several times. Each time I replaced a part, and several times between messing with the thing & taking a break to cuss Kenmore/Whirlpool.
Appliance Technician: travis webb,
 replied 1 year ago

I totally understand. Well with that being said there is nothing else I can think of to suggest. The code you are receiving is for the parts you have replaced. The fuses are good and unplugging did not reset it so I am out of options. Would you like me to open this up to other experts to see if they have any ideas?

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Customer reply replied 1 year ago
It's your call. I know I've run out of ideas, and I'm 75 miles from a service center.
Appliance Technician: travis webb,
 replied 1 year ago

Did I have you check the ohms on the control board?

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Category: Appliance
Satisfied Customers: 2,512
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Experience: maitenance tech at casto

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