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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I use nicklesafe cleaner but the hoses still have black mold

Customer Question

I use nicklesafe cleaner but the hoses still have black mold though it is reduced. Seems slimy also. Don't want to completely take apart to clean! Help
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: From the beginning. First cleaning
JA: Do you plan on doing the work yourself?
Customer: Hopefully
JA: Anything else we should know to help you best?
Customer: Just want it clean when I clean it
Submitted: 10 months ago.
Category: Appliance
Expert:  Kelly replied 10 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 10 months ago.
ZDIC150
Customer: replied 10 months ago.
GE Monogram
Expert:  Kelly replied 10 months ago.

Thank you! How many times has it been cleaned since the mold was noticed in the hoses?

Customer: replied 10 months ago.
It has never gotten clean and seems to be slimy. The black/grey mold returns right away
Expert:  Kelly replied 10 months ago.

Have you ran more than one cleaning cycle back to back? If that does not work, the hoses will probably need to be replaced. I would not risk health issues with black mold. You could remove them and soak in hot bleach water but I doubt they will come totally clean at this point. Was the machine not cleaned at regular intervals?

Customer: replied 10 months ago.
It is fairly new replacement for an ancient one. Maybe a year old. Have cleaned at least 3-4 times. How do you remove the hoses. I hate to force them as they don't have clamps?
Expert:  Kelly replied 10 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 10 months ago.

The hoses are just pressure fit. Twist to remove, see the attached pages.