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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22540
Experience:  Highly accurate diagnostician with over 30 years experience!
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No light in refrigerator. kenmore pro model 253.444333606,

Customer Question

no light in refrigerator. kenmore pro model 253.444333606
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: approx 5years
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: light bulbs are ok
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

Are the temperatures okay, indicating that the fans are running?

Customer: replied 11 months ago.
temperature ok
Expert:  Kelly replied 11 months ago.

Thank you! So, we know the door switch circuits are okay and the bulbs are okay. Did they all fail at the same time?

Customer: replied 11 months ago.
at same time
Expert:  Kelly replied 11 months ago.

Okay, so the control board for the lights, called the Apollo Control, is likely faulty. Are you comfortable with electrical work?

Customer: replied 11 months ago.
Expert:  Kelly replied 11 months ago.

Excellent! Please allow me just a few minutes to prepare some information for you, thank you!

Customer: replied 11 months ago.
thank you Kelly
Expert:  Kelly replied 11 months ago.

The main board that controls the functions of the lights (and everything else) is mounted under the cabinet in the very front of the machine. Remove the kick plate and you will see a couple screws at the front of the control box. Remove those screws and slide the control box out and unplug the connectors. The part for your model is available below!


You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

Expert:  Kelly replied 11 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.

Customer: replied 11 months ago.
my problem of no light in refridgerator has come back yesterday. from Byron
Expert:  Kelly replied 11 months ago.

Did you replace that main board?

Customer: replied 11 months ago.
i replaced the main board about 3 weeks ago. the night i replaced the board the interior lights did not work. the next morning the interior lights started working and continued to operate until yesterday. i had checked out bulbs,sockets and pig tail on sockets.
Expert:  Kelly replied 11 months ago.

Thank you for clarifying. Perhaps another may be available to help.

Customer: replied 11 months ago.
how does that unit detected that refrigerator door is open. on the freezer door there a mechanical switch. i see nothing on refrigerator door.
Customer: replied 11 months ago.
Waiting to hear back with an answer to my problem. Thank you. *****