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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My Samsung freezer drawer wont close all the way. Frost in

Customer Question

My Samsung freezer drawer wont close all the way. Frost in the freezer ect.
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: It was hear when we bought the house 2 years ago. Model #rf4267habp
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: It's not sealing properly
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
I'm in a tight time frame. Do you know how much longer?
Customer: replied 10 months ago.
Just wondering if I will ever get help with my question?
Expert:  Webb-Guy replied 10 months ago.

Hello and welcome to just answer. My name is ***** ***** I will be the one who will try to assist you today. You said there is frost in the freezer? Have you tried to defrost the unit?