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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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No cold air. Condenser fan works ok. Just today. Returned

Customer Question

Hi. No cold air. Condenser fan works ok.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just today. Returned from a trip to find all contents spoiled!
JA: Do you plan on doing the work yourself?
Customer: Yes, if I can.
JA: Anything else we should know to help you best?
Customer: The condenser is clean.
Submitted: 11 months ago.
Category: Appliance
Expert:  Tyler Z. replied 11 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 11 months ago.

Do you have a model number so I can better assist you? And can you touch the big black round compressor next to the condenser fan? Is it Blazing hot, warm, or room temperature?

Last question, are both the freezer and refrigerator room temperature right now?