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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Lights are out inside my Electrolux refrigerator and on

Customer Question

Lights are out inside my Electrolux refrigerator and on door. Inside freezer lights are on
JA: Can you guesstimate how old your Electrolux is? And just to clarify, what's the exact model?
Customer: It is about three or four years old
JA: Do you plan on doing the work yourself?
Customer: French door e1278526j5b
JA: Anything else we should know to help you best?
Customer: It has been making cracking noises for a few weeks. I thought it was ice. Last night power fail alarm went off
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

When the power failure alarm went off did you still have the lights on and operation of the unit?

and can you check the model number once more nothing comes up for the number you have given of e1278526j5b?

Expert:  Whrlp Master Tech replied 11 months ago.

Do you still need assistance on your issue?