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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I put a load of wash in my front loading washer, it must not

Customer Question

I put a load of wash in my front loading washer, it must not have closed properly, so the load won't start, nor will the locked door release.
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: It is probably about 8 years old. It is the Frigidaire Affinity front loading washer.
JA: Do you plan on doing the work yourself?
Customer: I can. I replaced the latch on the door a month ago.
JA: Anything else we should know to help you best?
Customer: This has happened before, and I unplugged the washer and plugged it back in and it released the door. That didn't happen this time.
Submitted: 11 months ago.
Category: Appliance
Expert:  Webb-Guy replied 11 months ago.

Well it certainly sounds like the problem is with your door lock or switch. Either way what is the model number of your unit so I can pull up some information for you please.