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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Pw. I can't open the screw cover for my karcher steam

Customer Question

Hello pw. I can't open the screw cover for my karcher steam cleaner. Not worked for a long tinevsoni ignored it
JA: What's the make/model of your device? How old is it?
Customer: Karcher sc1.020 probably 2 year s but it jamed like in Feb this year completely
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started last year by giving trouble to open then it would open. Till it Jamed completely in Feb. Just tried today to poor hot water on it with vinegar ,switched it on to warn up. it started rotating but can't come off
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Not really just desperate to get it work and I lost the manual and receipt. I bought if from Argos
Submitted: 1 year ago.
Category: Appliance
Expert:  Webb-Guy replied 1 year ago.

Hello and welcome to just answer my name is ***** ***** I will be the one who will try to assist you today. Give me just a moment to pull up some information for you. If I can locate your manual I will send that to you as well.