How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The pump in my AD50GP USB Whirlpool dehumidifier does not

Customer Question

the pump in my AD50GP USB Whirlpool dehumidifier does not work. I would like to replace it, but I cannot find a supplier to order it from. I found the manufacturer on the web: SHENZHEN CNHT LIMITED COMPANY model CNS 02 120V/60 Hz 16W solenoid pump.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: It is the Gold AD50GPUSB on the name plate. It is two years old.
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Not that I can think of.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from Just Answer and the Appliance Catigory
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

This unit does not have a pump on it .or it was not manufactured with a pump just a water bucket.

Has some one added a accessory pump of some type to it?

Expert:  Whrlp Master Tech replied 1 year ago.

Ok I finally found the manual for this model it does have a drain pump on it from the manufacturer.

do you have a Volt-Ohm meter to be able to test for voltage to the pump?