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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22266
Experience:  Highly accurate diagnostician with over 30 years experience!
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Freezer door won't completely close on left side. Feels like

Customer Question

freezer door won't completely close on left side. Feels like hanging on something but can't find anything.
JA: What's the make and model? And have you checked the settings recently?
Customer: 20fdbm
JA: Do you plan on doing the work yourself?
Customer: We're trying now.
JA: Anything else we should know to help you best?
Customer: You tell me
Submitted: 11 months ago.
Category: Appliance
Customer: replied 11 months ago.
Are you there
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 11 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 11 months ago.

You likely have a door closure cam on the lower door hinge that has worn down and will need to be replaced. Can you please double check that model number?